Building Client Retention

Speaker: Rachel Muir

Our special guest Rachel Muir, CFRE is revealing tips and strategies to help you win your client’s hearts, minds and wallets.  You’ll get irresistible tools to help you get your foot in the door, stand out in a crowded inbox, and know if your message is getting through. You’ll also walk away with secrets you can STEAL from for-profit brands to be their favorite vendor (you know, the one they can’t stop raving about). This workshop is loaded with winning examples from the brands around you to inspire you to think about your customer’s journey and wow your clients in new ways.

Upon completing this session, you will be able to:

  1. Utilize enticing tools to ensure your message gets through to current and prospective clients
  2. Practice customer-centric marketing ideas immediately that will make your clients stick to you like glue
  3. Excite your clients with a cost-effective personal touch
  4. Generate a fresh perspective on client retention

Community of Practice:  Benefit Auctioneers
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Friday, July 29
9 a.m. - 10 a.m.

Pacific H & I