Confirmations/Cancellations FAQs

For online registrations, a confirmation will be delivered at checkout as well as by email. Paper registrations will receive a confirmation when the registration is processed and payment is verified, which can take up to three business days after receipt. For questions about the status of your registration, please contact .

In lieu of cancellations, transfer your registration to the virtual conference or a substitute. If you feel a cancellation is necessary, requests must be submitted in writing to and be received by the NAA no later than June 1, 2022.

A $50 administrative fee will be charged for all full and/or partial cancellations. No refunds will be issued after June 1. Instead, you will have access to the live Virtual Conference as well as exclusive, complimentary access to the on-demand recordings beginning on August 15, 2022, for one year.